Dear Valued Patients,
We appreciate the trust that you have placed in us to care for you and your dental health needs.
The dental office has proven to be one of the safest place to visit during the Coronavirus. Experts attribute this to the fact that dentists have been practicing universal precautions for many decades, and have been following every recommendation by the ADA and CDC. We are taking that even further now to ensure your safety!
So, here is what we are doing to keep you safe while you are in our care.
- Our team is trained in proper hand washing and in the proper PPE (personal protective equipment) practices.
- Any team member that is not feeling well is required to stay home.
- All team members’ temperatures are taken at the beginning of the day and anyone with a a temperature above 99.5 F will be sent home.
- We screen everyone before appointments to make sure that you are feeling well before you come in.
- Patients are booked in such a way to limit any possible interaction they may have with each other.
- If a patient is being accompanied, their escort should wait in the car to limit the number of people in the office (except for a parent accompanying a child)
- We regularly check temperatures of each team member and patient.
- We have N95 Face masks, eye protection or face shields, gloves, and clean scrubs and gowns are worn by the clinical team.
- We sterilize the entire office including all treatment rooms with hypochlorous fogging during the week.
- We use a rubber dam for all procedures which helps prevent anything from going down your throat along with high suction evacuation to keep the aerosols from leaving the immediate area, cutting down the risk to anyone.
- Every instrument goes through a detailed sterilization process of rinsing, ultrasonic rinsing, and heat sterilization in a bag.
- We run weekly spore tests on our sterilizers to make sure they are able to kill the toughest organisms known to medical science – every single week.
- We are constantly wiping down any high touched surface – including door knobs, countertops, light switches, pens, drawer pulls, etc
- Our disinfectant kills the virus in 30 seconds.
- We have a very advanced air purification system in the office. It eliminates virtually all contaminates from the air and on surfaces, including bacteria and viruses. Because of this high air flow, we recommend you bring a sweater or light jacket when you come to our office.
We encourage everyone in our community to continue to take steps to minimize the spread of the virus, as dictated by the CDC. If you have a question about an upcoming appointment, please contact us. We look forward to seeing you again in the practice!
Step-by-step guide for patients who come into the office:
- We pre-screen all patients as we confirm appointments and prior to entering the building.
- We practice social distancing by asking you to remain in your car until we text or call you we are ready for your appointment.
- A masked, gowned and gloved dental assistant/hygienist will meet you at the front door to welcome you to our office and review our screening form.
- Upon entering the office, you will be asked to sanitize your hands.
- The assistant will take your temperature, blood saturation level, and then escort you back to the operatory.
- If your paperwork was not completed online, then the assistant will provide the necessary paperwork for you to fill out and sign.
- The assistant will do the patient interview and take the necessary radiographs.
- The masked and gowned doctor will come in the room and put on his/her gloves before providing any necessary treatment.
Again, thank you for your understanding and cooperation. We know that these and other changes may be inconvenient for both you and our office. However, we are confident that together we can protect your health and make a difference in our community.
Thank you for your understanding and cooperation.
Kenneth W. Tittle, DDS, MS
Diablo Valley Endodontic Specialists
CDC: Coronavirus (COVID-19)
American Dental Association: Coronavirus Resource Center for Providers
New York Times: Most at Risk Professions